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Donna worked closely from 2003 to 2009 with WTS
assisting this world renowned Spa and Wellness Management Company with projects. The most memorable openings were Crystal Mountain Ski Resort & Spa in Michigan, the Midwest’s first L.E.E.D. “green” spa and White Face Mountain Resort and Spa in Lake Placid, NY as well as the first PGA Tour Spa in Saint Augustine, Florida.
Mastrianni and Associates, Inc. have been open since 2001. Donna has assisted spas across the country in successful openings, menu development, training, gap management and product development. Most recently achieving Worlds Best awards for Conde Nast Traveler, Travel and Leisure Magazine, Andre Harper’s Hideaway Report and Five consecutive years of Forbes Five Star Awards for the famous Sea Island Spa in Georgia.
2009 to 2014, Donna teamed with “The Cloister Resort” in Georgia. Donna became The Spa at Sea Island’s Director of Spa, Fitness and Salon Operations. After accomplishing all her goals for this property including bringing this spa within the first year from red to black she continued to grow and develop the brand into World Class status. Eager to get back to the more creative part of the industry Donna left Sea Island in January of 2014 going back to full time consulting and product development for M&A.
Donna has re-launched M&A with more experience and a better comprehensive hands on approach for spa operations than ever before.